How can I place my order?
It’s simple! You can place your order in any of the following ways:
- Online – add items to cart and checkout
- Telephone – 320 9615
- What’s App – 329 1716
Payments can be made in any of the following ways:
- During check-out process online
- Credit Card over the phone
How much notice should I give when placing an order?
- Orders should be placed at least 24 hours in advance.
- During holiday periods or special occasions such as Christmas and Valentines, orders should be placed at least 5 days in advance.
- CALL US FOR SAME DAY ORDERS
Can I have my order delivered?
Yes! Delivery fees can be viewed during check out
What time can I expect my order to be delivered?
We DO NOT guarantee a specific time for deliveries, however, we will try our best to accommodate the opening hours of offices or other businesses within reason.
How can I cancel an order?
Cancellations or changes to orders MUST be made 24 hours in advance otherwise orders will be processed as per original instructions. Sweet Nothings will not be held liable if recipients are not present at the point of delivery or if incorrect information is given by the customer.
Are Gift Vouchers available?
Yes, gift vouchers are available. Call us for more details.
How long do the fruits last?
Because our fruits are cut in order to be placed in the bouquets, we recommend that they be consumed on the same day. If they cannot be consumed on the same day they are received, we recommend that you refrigerate and consume as soon as possible. Sweet Nothings will not be held liable for any spoilage due to improper handling and/or storage by the recipient.
Do you use preservatives on the fruits?
We never use preservatives or sweeteners on any of our fruits.
Can arrangements be customized?
Yes. Choose any one of our standard bouquets and add chocolate or additional fruit of your choice to make your bouquet even more unique.
Does the arrangement come with a card?
Yes, we provide a small card themed for the occasion and add your short personalized greeting to your recipient.